1. How long does it take to receive my order?
Most in-stock or standard items ship within 3–5 business days.

Custom EZ-Neon™ and lighting orders typically take 5–10 business days depending on design complexity and material availability.

2. Do you offer free shipping?
Yes! All standard U.S. website orders include free shipping.

Large Custom orders may include a shipping expense on the invoice.

3. Can I request a custom design?
Absolutely. Visit our Custom Orders or email info@the-studio.shop You’ll receive a digital preview and invoice before production begins.

4. What materials do you use?
Currently printed plastic, glass a

5. Where are you located?
Our retail studio is located at 521 Huff Street, Downtown Winona, MN.

6. How can I contact you?
You can reach us anytime at info@the-studio.shop — we reply within 1–2 business days.